Privacy Policy

Effective Date: 06 March 2025
Website Address: bw.axeostech.com

1. Introduction

Welcome to [Your Web Design Business Name] (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage with us through Meta (Facebook) Lead Ads and other digital channels.

By using our website or submitting your information through our Lead Ads, you consent to the terms outlined in this policy.

2. Information We Collect

We collect various types of data to provide and enhance our services, including:

  • Personal Information – Name, email, phone number, business details (collected through Lead Ads, forms, or direct contact).
  • Technical Data – IP address, browser type, and user agent (collected for security and spam detection).
  • Comments & Interactions – If you leave a comment on our site, we collect the data shown in the form, your IP address, and browser user agent to prevent spam. If your email is linked to Gravatar, your profile picture may be publicly visible in the context of your comment.
  • Media Uploads – If you upload images, avoid including embedded location data (EXIF GPS), as visitors can extract this information.
  • Cookies & Tracking Data – See Section 5 for details on cookies used for login, session tracking, and user preferences.

3. How We Use Your Information

We use your data for the following purposes:

  • To provide and improve our web design services
  • To respond to customer inquiries and support requests
  • To send marketing communications (only with your consent)
  • To analyze website performance and improve user experience
  • To comply with legal obligations and fraud prevention

We do not sell or rent your data to third parties.

4. Data Sharing and Disclosure

We may share your information under these conditions:

  • With trusted service providers (e.g., analytics, payment processors, email services) who assist in our operations.
  • To comply with legal requirements such as court orders or regulatory compliance.
  • With Meta (Facebook) to ensure compliance with Lead Ad Policies and to measure ad effectiveness.

If we share data with third parties, we require them to follow strict data protection standards.

5. Cookies and Tracking Technologies

We use cookies to enhance user experience and track interactions.

  • Login Cookies – Set when you log in, lasting up to two weeks if “Remember Me” is selected.
  • Comment Cookies – Save your name, email, and website for convenience, lasting one year.
  • Editing & Publishing Cookies – Store post-related information, expiring after 24 hours.
  • Embedded Content Tracking – Articles may include videos, images, or other media from third-party websites, which may collect data as if you visited them directly.

You can manage cookie preferences through your browser settings.

6. Data Retention

We retain personal data only as long as necessary for its intended purpose:

  • Comments & Metadata – Stored indefinitely for moderation efficiency.
  • Registered User Data – Stored in your user profile and can be modified or deleted by you (except usernames).
  • Lead Ad Data – Retained per Meta’s policies and used only for authorized purposes.

We may keep certain data for legal, security, or administrative reasons.

7. Your Data Rights

You have rights regarding your personal data, including:

  • Access – Request a copy of the data we hold about you.
  • Correction – Update any incorrect or incomplete information.
  • Deletion – Request the removal of your data (excluding legally required records).
  • Marketing Preferences – Opt-out of receiving marketing emails at any time.

To exercise your rights, contact us at [Your Contact Email].

8. Where Your Data Is Sent

  • Visitor comments may be checked through an automated spam detection service.
  • If you request a password reset, your IP address will be included in the email.

9. Compliance with Meta (Facebook) Lead Ads

When you engage with our Meta Lead Ads, the following applies:

  • Your information will be processed in accordance with this Privacy Policy and Meta’s terms and policies.
  • We do not sell, rent, or misuse Lead Ad data for unauthorized purposes.
  • Data collected will be used strictly for the purposes disclosed in the ad at the time of submission.

For Meta’s privacy practices, visit Meta’s Privacy Policy.

10. Updates to This Privacy Policy

We may update this policy periodically to reflect legal, operational, or business changes. The latest version will always be available on this page, and we encourage you to review it regularly.

11. Contact Information

For any questions or concerns about this policy or your data privacy, contact us at:

Axeos Tech
5 32nd Street Jules Malvern Johannesburg
Contact Email: info@axeostech.com
Phone Number: +27 81 402 8626

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